By using this website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1. General Information

This online store is operated by Framed Dream. Throughout this document, the terms “we,” “us,” and “our” refer to Framed Dream. By accessing or using this website, you agree to be bound by these Terms of Service.

2. Product Information

All products are handmade or custom-designed. We strive to display colors and details as accurately as possible, but we cannot guarantee that the colors on your screen will perfectly match the actual product.

3. Order Acceptance

We reserve the right to refuse any order for any reason. In rare cases, such as suspected fraud or misuse, your order may be cancelled and payment refunded.

4. Pricing

All prices are listed in euro (€) and include VAT where applicable. We reserve the right to change prices at any time without prior notice.

5. Shipping & Delivery

For details on delivery times, costs, and conditions, please refer to our Shipping Policy.

6. Returns & Refunds

Please refer to our Returns & Refund Policy for information about returns and refunds.

7. Intellectual Property

All content on this website (texts, images, logos, designs) is the property of Framed Dream and may not be copied, distributed, or used without written permission.

8. Limitation of Liability

We are not liable for any indirect or consequential damages arising from the use of our products or website. Products must be used according to provided instructions.

9. Governing Law

These Terms are governed by the laws of the Czech Republic, and any disputes will be resolved by the competent courts.

10. Contact Information

If you have any questions regarding these Terms, please contact us at info@frameddream.com.