Returns and Refund policy
If you're not satisfied with your purchase, you have the right to return the item within 14 days of delivery, in accordance with EU consumer law. No explanation is required, but feedback is always appreciated.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging (if applicable).
Custom-made or personalized items (e.g. with your own design) cannot be returned, unless they arrive damaged or faulty.
To return an item, please contact us at info@fundedream.com with your order number. We will provide you with return instructions. Once we receive and inspect the item, we will issue a refund within 14 days.
📦 Return shipping costs are paid by the customer, unless the item is faulty or we made a mistake.
If your item arrives damaged or defective, please contact us within 3 business days of receiving it. Include clear photos of the item and the packaging. We’ll resolve the issue as soon as possible — either with a replacement or a full refund.
❌ Items that cannot be returned include customized or made-to-order products, items damaged due to misuse or improper handling, and used items.